Shipping Policy
We ship to a range of select countries. Enter your address at checkout to confirm we deliver to your location.
Processing time
Orders are processed within 1–3 business days. You'll receive a tracking number by email once your order ships.
Delivery
Delivery times vary by destination, typically 7–15 business days after dispatch. Orders ship from our Singapore facility. Estimates are not guaranteed and may be affected by carrier or customs delays.
Shipping rates
Shipping is calculated at checkout based on your destination.
Customs & duties
Any import duties or taxes are the responsibility of the customer and are not included at checkout.
Lost or delayed orders
If your tracking hasn't updated or your order seems delayed, email us and we'll help track it down.
Questions
Reach us anytime at cloudtycoonsupport@gmail.com.